--- title: "Viewing Form Results" description: "Review form and poll submissions, read poll charts and election winners, open individual responses, and export results to CSV." url: https://support.communitrak.com/en/articles/29-viewing-form-results collection: "Forms & Polls for Leaders" updated: 2026-11-12 language: en --- # Viewing Form Results Review form and poll submissions, read poll charts and election winners, open individual responses, and export results to CSV. Once a form or poll starts receiving submissions, those with the right permissions can review them as they come in: poll charts, each individual response, and a CSV export of everything. ## **Who can do this** Viewing results requires the **View Form Results** permission. Exporting to CSV requires the **Export Form Results** permission. Some options may be unavailable or appear differently depending on your level of account access. Members never see other people's submissions or poll totals. They can only see their own answers, under **My Submissions**. ## **Open the results** 1. Log in to Communitrak at [https://app.communitrak.com](https://app.communitrak.com). 2. Click **Forms & Polls** in the main navigation menu. 3. Find the form. Results are available whether the form is active, a draft, or closed, so you can watch responses come in while it's still open. 4. Click the three-dot menu on the card and choose **View Results**. On the **Closed** tab, the card's main button is also **View Results**. If you can view results but can't edit forms (for example, a committee member who tallies votes), you still see the **Drafts** and **Closed** tabs. Cards there have a **View Results** button and no editing options. The page is titled **Form Results** or **Poll Results**, followed by the form's name. Below it, a summary bar shows **Total Submissions**, a lock and "Responses are anonymous." if the form is anonymous, and the **Export CSV** button. ## **Poll charts** Polls get a **Poll Results** section with a chart for each Multiple Choice, Dropdown, Checkbox, and Multi-Select question. Other question types (text, numbers, dates, files) appear only in the individual submissions. A question deleted from the poll gets no chart, but the answers people gave to it still appear in their submissions. Each chart shows: - The question and how many people answered it, for example "42 of 45 responded." - A donut chart for single-answer questions, or a bar chart for Multi-Select questions. A Checkbox question charts as Yes and No. - Each option's vote count and percentage. ### **Elections and winners** This section covers polls. Elections run in the Elections module have their own results page, with turnout, quorum, and results sealed until the board certifies them. See **Running an Election**. If a Multi-Select question has a **Number of winners** set (for example, three open board seats), its chart reads "Winners: top 3." Options are sorted by votes, and the winning ones are highlighted with a **Winner** badge. - A tie at the cutoff makes every tied option a winner, so you may see more winners than seats. Decide how your community breaks ties before the vote. - An option with no votes is never marked a winner. - Percentages on Multi-Select questions are out of everyone who submitted, since each voter can pick several options. Click **Refresh** beside the Poll Results heading to load votes that came in since you opened the page. ![](https://staticfiles.gleap.io/ghelparticle/BFVxscJbKdDE6bnOowmfnLfL86rskj72ovE2U9NTRmkPHBCF5o7U4IwjX6hMHh1w4qx7FrTyz8V.png) ## **Individual submissions** Every submission appears as a card, newest first. Each card shows its number (Submission #1 is the oldest), who submitted it, and when. - **Anonymous forms** show "Anonymous" instead of a name. - **Public website forms** show a **Public** badge with the visitor's name and email. Click a card to open the full submission. The top shows the member's name, their address, and when they submitted. Below that is every question with its answer: - **Checkbox**: "Checked" or "Not checked." - **Multi-Select**: the chosen options, separated by commas. - **File Upload**: images show a preview you can click to enlarge, and other files open in a new tab. - **Signature**: the signature image. - **Property**: the address, or "(Property no longer in community)" if it has since been removed. - **Payment**: the items chosen, the amount charged, and the card or bank used. A **Pending** badge means a bank payment hasn't cleared yet, and **Refunded** means it was refunded. - Questions left blank show "(No response)." If a question was deleted after someone answered it, their answer is still shown, crossed out with a **Deleted** badge. Questions added after someone submitted simply don't appear on their submission. ![](https://staticfiles.gleap.io/ghelparticle/YCZySTpCXv0XRuwbci8TCqSA8TcKz8Wyh5PMymMEIpkGneAI1Q7W607xnWza71O4ZJzTqJftC24.png) ## **Export results to CSV** 1. On the results page, click **Export CSV**. 2. A spreadsheet named after the form and today's date downloads to your device. The spreadsheet has one row per submission and one column per question. It also includes: - **#** and **Date** for each submission. - **Source**: Member, or Public for website submissions. - **Member**, **Email**, **Address**, and **Household ID**. These columns are left out entirely on anonymous forms. For public submissions, the visitor's phone number appears in the Address column. Deleted questions keep their column, marked "(Deleted)". Signatures and uploaded files are noted in the spreadsheet but not included, so open the submission in Communitrak to see them. ## **Payments and refunds** Money collected through a form goes to the member's household like any other payment. To refund one, open the charge from the household's transactions and use **Process Refund**. See **Managing Charges and Payments**. The submission then shows **Refunded**, both here and in the member's My Submissions. ## **Things to know** - Submissions can't be edited or deleted, by you or by the member. To stop new ones, close the form. - Anonymous forms hide who submitted in every view, including the export and notification emails, and the setting can't be turned off later. - If the form creates a request, manage the request itself from the Requests page. The submission doesn't link to it, but the request's activity notes the form it came from. - Deleting a form removes its results too. Export them first if you want to keep a copy. If you have questions or need help, chat with Communitrak Support from any page using the messenger icon in the bottom-right corner.