---
title: "Posting a Charge to a Member or Household"
description: "Post a one-time charge, such as a fee or reimbursement, to a single member or household from their profile."
url: https://support.communitrak.com/en/articles/75-posting-a-charge-to-a-member-or-household
collection: "Payments for Leaders"
updated: 2026-10-12
language: en
---

# Posting a Charge to a Member or Household

Post a one-time charge, such as a fee or reimbursement, to a single member or household from their profile.

Use a single charge when something applies to one resident or household, such as a key fob replacement, a reimbursement, or a correction. To charge many households at once, see **Posting Bulk Charges**.

## **Who can do this**

Posting a charge requires the **Create a Charge** permission and the **View Community Financials** permission. Some options may be unavailable or appear differently depending on your level of account access.

## **Before you begin**

-   The **Financial** module must be turned on and payments must be enabled. See **Enabling Payments**.
    

## **Post a charge from a member profile**

1.  Log in to Communitrak at [https://app.communitrak.com](https://app.communitrak.com).
    
2.  In the main navigation menu, expand **Members & Groups** and click **Community Members**.
    
3.  Click the member's name.
    
4.  In the **Financial** section of the actions panel, click **New Charge**.
    
5.  In the **Create New Charge** dialog, enter the **Charge Description**, **Charge Amount**, and **Due Date**.
    
6.  Click **Create Charge**.
    

## **Post a charge from a household profile**

1.  In the main navigation menu, expand **Members & Groups** and click **Households**.
    
2.  Click the household.
    
3.  Click **New Charge**.
    
4.  In the **Create New Charge** dialog, choose the member the charge is for under **Select Member**, then enter the description, amount, and due date.
    
5.  Click **Create Charge**.
    

> **Warning:** **Heads up:** Charges can't be edited after they're created. To correct a mistake, void the charge in Charge Management and post a new one.

## **What happens next**

-   The charge appears on the household's Payments page and counts toward its balance. Every member of the household can see and pay it.
    
-   The member is notified within a few minutes, by email, text, or push, based on their **New Charges** notification settings. Single charges always send this notification; there's no option to skip it.
    
-   If the household is enrolled in Auto Pay, the charge is paid automatically on its due date.
    

## **Things to know**

-   Charges belong to the household. Choosing a member records who the charge is for, but anyone in the household can pay it.
    
-   To see everything posted to a household, click **View Transactions** on the member or household profile.
    
-   Violation fines are posted from the violation itself, and amenity fees are charged when a resident books. You don't need to post those by hand.
    
-   If you set a due date in the past, Auto Pay won't pay the charge. Residents need to pay it from the Payments page.
    

If you have questions or need help, chat with Communitrak Support from any page using the messenger icon in the bottom-right corner.