Communitrak Support

Getting Started

Learn how to set up your community, invite members, and navigate Communitrak for the first time.

View the member directory, manage households and properties, invite residents, and organize groups.

Make payments, manage charges, track transactions, and configure payment processing for your community.

Post announcements, share updates, comment, and moderate your community's shared feed.

Browse community, amenity, and group events, create one-time and repeating events, and collect RSVPs.

Browse, create, and manage knowledge base articles for community policies, guidelines, and reference material.

Check amenity hours and availability, make reservations, and configure amenity settings.

Send urgent messages to your community via dashboard banners, email, and SMS.

Send and receive messages with individuals or groups, manage your inbox, and track read receipts.

Upload, organize, and share files and folders with role-based access controls.

Fill out and submit forms, create polls, collect responses, and review results.

Submit maintenance and architectural requests, track their progress, and manage community violations.