You can share files stored in the Files module with your community by posting them to the Bulletin Board or sending them in a message. Sharing starts from the Files page, where you select the files you want to share and choose how to deliver them.
Sharing to the Bulletin Board requires the Create Bulletin Board Post permission. Sharing via message requires the Send New Message permission. Some options may be unavailable or appear differently depending on your level of account access.
Click Files in the main navigation menu.
Navigate to the folder containing the files you want to share.
Select one or more files by clicking them.
Click Share from the action menu.
In the Share Files dialog, click Post to Bulletin Board.
Choose an audience from the Who can see this post? dropdown. Select "All Residents" to share with the entire community, or choose a specific group.
Enter a Subject. This is pre-filled with the file name (or "Shared Files" if multiple files are selected), but you can change it.
Write any additional context in the content editor. The file names are pre-filled for reference.
Click Create Post.
The files are attached to the bulletin board post. Recipients can view and download them directly from the post.
Click Files in the main navigation menu.
Navigate to the folder containing the files you want to share.
Select one or more files by clicking them.
Click Share from the action menu.
In the Share Files dialog, click Send via Message.
The New Message dialog opens with links to the selected files already included in the message body. Add recipients, a subject, and any additional text, then send as you normally would.
Recipients receive clickable links to each shared file. The files are not copied or attached to the message. They remain in the Files module, and access is determined by the file's security setting (public or secure) and the recipient's folder permissions.
File sharing starts from the Files module. You cannot attach files from the cloud drive when composing a new message or bulletin board post from those modules directly.
When sharing to the Bulletin Board, the files are linked to the post. If the original file is later deleted from the Files module, it will no longer be accessible from the post.
When sharing via message, the message contains links to the files, not copies. Recipients need the appropriate folder access (or the file must be set to public) to open them.
You can select multiple files at once to share them together in a single post or message.
If you have questions or need help, chat with Communitrak Support from any page using the messenger icon in the bottom-right corner.
