Every Communitrak community can have a public website: a place for prospective buyers, residents, and neighbors to find your amenities, board members, documents, and contact details without logging in. The Website tab is where you build it.
Editing the website requires the Update Community Website permission. Changing whether the site is live requires Publish Community Website. Some options may be unavailable or appear differently depending on your level of account access.
Log in to Communitrak at https://app.communitrak.com.
In the main navigation menu, expand Community and click Website.
The page is organized into five categories, listed down the left side on a desktop and in a dropdown on a phone:
Publishing: status, domain, and URL.
Design: fonts and typography.
Layout: sections, hero, and content.
Pages: custom pages.
Insights: forms and analytics.
Three options control who can see your site:
Unpublished: not available. No one can view it.
Preview Mode: only people with the private preview link can view it. Use this while you build, and share the link with your board for feedback.
Published: live and accessible to anyone on the internet.
Click an option to switch to it. Once the site is out of Unpublished, its address appears at the top of the card as a link you can open.
Your site's address on sites.communitrak.com. Type the slug you want and Communitrak checks availability as you type, telling you whether it's free before you save. Use lowercase letters, numbers, and hyphens only, then click Save Slug.
You can point a domain you own, such as www.yourhoa.com, at the site instead. That takes a few DNS steps, so it has its own article: see "Using Your Own Domain Name."
Under Typography, set two fonts by typing the name of any font from Google Fonts:
Accent Font for headings. Defaults to Playfair Display.
Body Font for paragraph and interface text. Defaults to DM Sans.
A Preview box below shows both fonts rendered with real text, so you can see the pairing before committing. Click Save Fonts.
Your logo and brand color come from Preferences rather than this page, and the website picks them up automatically.
This is where the page itself is assembled. The first card lists every section on your site in the order visitors will see them. From it you can drag sections into a different order, turn one off without deleting it, remove one, or click to add a new one.
Four section types can be added:
Board Members: your board of directors or committee members with photos and titles.
FAQ: frequently asked questions with expandable answers.
Content: a freeform section with a heading and rich text.
Forms: automatically lists your public forms as clickable tiles.
Your site also starts with an About, Amenities, Gallery, and Contact section, plus the Hero at the top.
Nav Label: what this section is called in the site's navigation menu.
Show in navigation: whether it appears in that menu at all. A section can be on the page without being linked from the top.
Section Heading: the heading shown on the page itself, which can differ from the nav label.
Each editor has its own Save button, so save a section before moving on to the next one.
The Hero is the first thing visitors see and is always shown. Choose a layout of Full Photo or Split, then set a Hero Title and Hero Subtitle (80 characters each) and upload a Hero Background Image. Images can be JPG, PNG, GIF, or WEBP, up to 10 MB. Click Save Hero.
About: intro text and a community description, with a layout of Default, Centered, or With Image. The image upload appears only on the With Image layout.
Amenities: a background image and rich text describing what your community offers.
Gallery: upload photos of the community.
Contact: street address, city, state, ZIP, phone, and email, plus your social media links.
Board Members: add each member with a photo and title.
FAQ: add question and answer pairs.
Content: freeform rich text, with the same Default, Centered, and With Image layouts as About.
Forms: no content to write. It builds itself from the forms you've made public.
Sections all live on one long homepage. Custom Pages are separate pages with their own addresses, which suits longer material such as governing documents, architectural guidelines, or a history of the community.
Click New Page.
Enter a Title and an optional Subtitle.
Write the page in the Content editor.
Click Create Page.
Pages are listed with their title, status, and when they were last edited. The buttons beside each one let you edit it, publish or unpublish it, and delete it. A page you create is not visible until you publish it, so you can draft in your own time.
When you rename a page later, the Regenerate slug switch decides whether its web address changes to match. Leave it off if anyone might have bookmarked or linked to the old address.
Lists the forms visitors can fill out on your public site, each with its direct link. Copy a link to share it, or click the pencil to edit the form. Which forms are public is decided in the Forms module, not here.
Four counts, Today, Last 7 Days, Last 30 Days, and All Time, with a bar chart of the last 30 days below them. Hover a bar to see that day's exact count.
Sections and pages save independently. There is no single save button for the whole site, so use the Save button inside the card you edited.
Turning a section off keeps everything you wrote. It stops appearing on the site, and turning it back on restores it as it was.
Preview Mode is the safe way to work. Build the whole site there, share the preview link with your board, and switch to Published once everyone agrees.
Your public website is separate from the resident app. Anything on it is visible to the world, so keep resident directories, documents, and anything else private in the app instead.
If you have questions or need help, chat with Communitrak Support from any page using the messenger icon in the bottom-right corner.
