The Bulletin Board is your community's shared feed. It's where residents and Community Leaders post announcements, share news, ask questions, and react to what others have posted. This article walks through how to read and write posts, comment, and (for Community Leaders) how to approve, pin, and moderate.
Both residents and Community Leaders use the Bulletin Board. What you can do depends on your role: most residents can read, like, and comment, and may be able to post (with or without approval). Community Leaders can also approve pending posts, pin important posts to the top, and moderate reports. Some options may be unavailable or appear differently depending on your level of account access.
Log in to Communitrak at https://app.communitrak.com.
Click Bulletin Board in the main navigation menu.
Posts are listed newest first by default. You have a few ways to navigate the feed.
All Posts — every post visible to you.
Pending — posts waiting on approval. You'll see this tab if you have posts of your own awaiting review, or if you have permission to approve posts. A yellow badge shows the count.
Reported — posts that have been flagged by community members. This tab is only visible to Community Leaders who can moderate posts. A red badge shows the count.
Use the search bar to filter posts by subject or content. Use the Sort by dropdown (or the sort icon on mobile) to switch between Newest and Oldest.
Each post shows the author, their role, when it was posted, the subject, the content, any file attachments, and the audience (either All Members or the name of a specific group). Pinned posts appear with a blue background and a Pinned tag at the top. Posts that are waiting on approval show a yellow Pending Approval tag.
Click a post's title to open the full post on its own page, where you can see the whole content and all comments.
Click New Post in the top-right of the Bulletin Board.
Under Who can see this post?, choose an audience. The default is All Residents. If you belong to any groups that allow posts, those groups show up as options too.
Enter a Subject.
Write your post in the Content editor. The rich text editor supports headings, lists, links, and formatting.
Click Create Post.
If you have permission to engage with posts, you'll see action buttons at the bottom of each one.
Click the heart icon to like a post. Click it again to unlike.
Click the comment icon to expand the comments. Type in the Write a comment... box and press the send button.
On any comment, click Reply to start a threaded reply, Edit to change your own comment, or Delete to remove it.
If a post has more than three comments, use the View all comments link to open the full post page.
Click the three-dot menu in the top-right corner of the post.
Choose Edit Post to change the subject or content, or Delete Post to remove it.
If a post is inappropriate, spam, or abusive, you can flag it for review.
Click the three-dot menu in the top-right corner of the post.
Choose Report Post.
Select a reason: This post is inappropriate., This post is spam., This post is abusive or harmful., or Other reason.
Click Report.
Reported posts stay visible to the community while leaders review them. You can't report your own post.
Open the Pending tab.
Review the post.
Click Approve Post on the post itself, or open the three-dot menu and choose Approve Post.
If a pending post shouldn't be published, click Delete Post instead to reject it.
Pinned posts float to the top of the feed for everyone in the audience. Use this for announcements you want every member to see.
Open the three-dot menu on the post you want to pin.
Choose Pin Post.
To remove a pin, open the same menu and choose Unpin Post.
Open the Reported tab.
Review the list of reports below each post (each report shows the reporter and the reason).
Choose an action:
Dismiss Reports — keep the post and clear the reports.
Approve Post — visible if the post is also pending; publishes it and clears reports.
Remove Post — delete the post from the Bulletin Board.
Groups (committees, board, neighborhood subsections, etc.) can have their own bulletin board section inside the group page. Group bulletin boards follow the group's own settings for who can post, whether likes and comments are allowed, and whether posts need approval. Posts shared with a group also appear on the main Bulletin Board for members of that group, tagged with the group name.
The Bulletin Board only appears in the main navigation menu if the Bulletin Board module is enabled for your community.
If your role doesn't allow posting, commenting, or liking, those controls won't appear for you. Group settings can also restrict these actions inside group bulletin boards.
Authors are notified when their pending post is approved.
Deleting a post removes it for everyone and also removes its likes and comments.
Bulletin Board notifications (new posts, comments, mentions) can be turned on or off in My Account > Notifications.
If you have questions or need help, chat with Communitrak Support from any page using the messenger icon in the bottom-right corner.
