Communitrak supports the management of various billing cycles, including monthly, quarterly, and annual periods. As automatic recurring charges are not yet supported, it is essential to manually establish charges for each billing cycle. Follow the detailed steps in this article to effectively align new charges with your specified billing cycles.
Billing Cycles
Monthly Charges
Create a new charge for each month. You will need to set up 12 separate charges if you’re billing for the entire year.
For January, set the due date as January 1.
Continue similarly for each month, setting the first day of each month as the due date for that month’s charge.
This approach enables residents to keep their accounts current by making monthly payments while also providing the flexibility to pay the entire year's dues upfront or at any point during the year.
Quarterly Charges
Create a new charge for each quarter. You will need four charges per year:
We recommend making the four charges due on March 31, June 30, September 30, and December 31 respectively.
This approach enables residents to keep their accounts current by making quarterly payments while also providing the flexibility to pay the entire year's dues upfront or at any point during the year.
Annual Charges
Create a single charge for the year. Set the due date according to when the annual dues are collected, such as January 1st or the start of the fiscal year for the community.
Options for Assessing Charges
Creating Bulk Charges
If you need to quickly assess the same charge to all members or a group of members, use the Bulk Charge option. Follow the steps outlined in this support article.
Creating a Single Charge
If you need to assess a one-off charge to a single resident or household, create just a single charge. Follow the step
s outlined in this support article.
Conclusion
Setting up charges for different billing cycles manually ensures that each community member receives their dues notice in a timely manner according to your community's specific requirements. Always double-check each entry for accuracy to maintain financial and administrative order within your HOA. For any assistance or questions, use the chat bubble at the bottom right of every page in Communitrak to reach our support team.