First, navigate to Communitrak by visiting https://app.communitrak.com.

Click on "Messages" located in the main navigation menu. This module is your hub for all communication within the community.

Once in the Messages module, click the "Compose" button to start drafting a new message.

Choose Member Groups: At the top of the recipient selection area, you'll notice predefined member groups for easy selection.

Select Individual Members: If preferred, you can select community members one by one for more personalized communication.

After your selection, click outside the dropdown to close it.

Sender Identity: Decide whether the message should be sent from your personal account or on behalf of the HOA.

Reply Settings: Select how you would like to receive replies—whether in the same thread, as new threads, or not at all.

Subject: Provide a concise and clear subject for your message to inform recipients of the content.

Message Body: Compose the body of your message. Be clear and direct to ensure your message is understood.

After composing your message and selecting the recipients, click "Send." Your message will now be dispatched to the chosen recipients.

All Messages: If you are a recipient of the message, you'll find it listed in your All Messages folder. Click on a message to open and read it.

Reply or Delete: After opening a message, you can choose to reply to the message or delete it if necessary.

Hard refresh the page and then try again.

Log out of Communitrak, log back in, and try again.

Try accessing Communitrak using a different web browser. We recommend Google Chrome.